Refund Policy

We offer proportional refunds for all subscription plans. The refund amount is calculated based on the unused portion of your subscription period.

For initial purchases: Refunds are available within 30 days of purchase. The refund amount is calculated proportionally based on the time used (not a full refund).

For subscription renewals: Refunds are calculated proportionally based on the remaining subscription period from the refund request date.

This policy allows you to try our service with minimal risk while ensuring fair compensation based on actual usage.

For initial purchases: You can request a refund within 30 days of purchase. The refund amount is calculated proportionally based on the time used (not a full refund). Example: If you used 10 days out of 30, you will receive a refund for the remaining 20 days.

For subscription renewals: Refunds are calculated proportionally based on the remaining subscription period from the refund request date. There is no 30-day window for renewals.

Refunds are available for all subscription plans, including monthly and annual plans.

Refunds may be denied if you have violated our Terms of Service or engaged in service abuse.

To request a refund, please contact our support team using the contact form or e-mail provided on our website.

Include your account e-mail and the reason for your refund request in your message.

Our support team will process your refund request within 2-3 business days.

Once approved, the refund will be processed to the original payment method used for the purchase.

Refund requests are typically processed within 2-3 business days after we receive your request.

After processing, it may take an additional 5-10 business days for the refund to appear in your account, depending on your payment method and financial institution.

You will receive a confirmation email once your refund has been processed.

Refunds are processed to the original payment method used for the purchase.

If you paid by credit or debit card, the refund will be credited back to the same card.

If you paid through a third-party payment processor, the refund will be processed according to their policies.

If the original payment method is no longer available, please contact our support team for alternative arrangements.

For first purchases: Refunds are calculated proportionally based on time used within 30 days of purchase.

For subscription renewals: Refunds are calculated proportionally based on the remaining period from the refund request date.

If you have violated our Terms of Service (including service abuse, spam, fraud), we reserve the right to deny a refund request.

Refunds cannot be processed for accounts that have been suspended or terminated due to policy violations or abuse.

Refunds may be refused if the account used more than 5 GB of traffic, exceeded the 3 TB / monthly fair-use limit, was used for abuse, triggered fraud or chargeback signals, or violated the Terms.

Mandatory consumer rights that cannot be waived by contract remain in force.